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Register for an Availity portal account

With an Availity portal account, you can interact with participating payers without learning to use multiple systems or remembering separate payer user IDs or passwords. Many Humana-specific tools are accessible from Humana’s payer space.

Learn how to register for a secure Availity portal account, PDF

To learn more, call Availity at 800-282-4548, or visit Availity.

View a sample provider agreement

To view a sample provider agreement through your secure Availity portal account:

  • Sign in to your secure Availity portal account
  • Select Ohio as your state
  • Select Payer Spaces in the top navigation
  • Select the Humana logo
  • Select Resources
  • Select Humana Healthy Horizons in Ohio Sample Provider Agreement

Download a guide to viewing a Humana Healthy Horizons in Ohio sample provider agreement, PDF

Submitting claims, authorizations, and attachments

Until the Ohio Department of Medicaid fully launches its Ohio Medicaid Enterprise System (OMES), providers who care for Medicaid recipients with coverage through Humana Healthy Horizons® in Ohio must submit claims, authorizations, and attachments via their secure Availity account.

After logging into your Availity account, please select “OH Medicaid Payer ID (61103) – Humana Healthy Horizons (Ohio Medicaid)” from the Payer dropdown before submitting claims. Select “Humana” or “Humana Behavioral Health” from the Payer dropdown before submitting authorizations.

We will update you once ODM fully launches its OMES and providers must start submitting claims, authorizations, and attachments through the OMES front door via the ODM Provider Network Management (PNM) portal.