Humana - Guidance when you need it most
Web Based Training

Web-based Training Dates and Registration Information for Primary Access Administrators

The chart below provides Web-based training dates and registration information. These sessions are for Primary Access Administrators and other Website users.

2008 Training Schedule

May 15 1 PM, EST Humana.com - Claims Inquiry & Reconciliation / Remittance Inquiry Learn how to submit web requests and inquiries, such as eligibility and benefits, claim status and remit inquires. Also, view and work claims from a 30 day date range.
May 29 1 PM, EST RTCA Overview What is Real Time Claim Adjudication (RTCA)? Learn how to get your claims fully adjudicated in less than a minute and collect the patient's share at the time of service.
June 5 1 PM, EST Humana.com Overview Learn how to submit web requests and inquiries, such as eligibility and benefits, referral inquires and submission, claim status, remit inquires and much more. You will also learn how to perform administrative functions such as adding new users.
June 19 1 PM, EST RTCA Overview What is Real Time Claim Adjudication (RTCA)? Learn how to get your claims fully adjudicated in less than a minute and collect the patient's share at the time of service.
July 17 1 PM, EST Humana.com Overview Learn how to submit web requests and inquiries, such as eligibility and benefits, referral inquires and submission, claim status, remit inquires and much more. You will also learn how to perform administrative functions such as adding new users.
July 31 1 PM, EST RTCA Overview What is Real Time Claim Adjudication (RTCA)? Learn how to get your claims fully adjudicated in less than a minute and collect the patient's share at the time of service
August 14 1 PM, EST Humana.com Overview Learn how to submit web requests and inquiries, such as eligibility and benefits, referral inquires and submission, claim status, remit inquires and much more. You will also learn how to perform administrative functions such as adding new users.
August 19 1 PM, EST Humana.com - Verifying Eligibility & Benefits How to verify patient's eligibility and view detailed benefits information; perform single or multiple inquiries.
August 28 1 PM, EST RTCA Overview What is Real Time Claim Adjudication (RTCA)? Learn how to get your claims fully adjudicated in less than a minute and collect the patient's share at the time of service.
September 11 1 PM, EST Humana.com Overview Learn how to submit web requests and inquiries, such as eligibility and benefits, referral inquires and submission, claim status, remit inquires and much more. You will also learn how to perform administrative functions such as adding new users.
September 25 1 PM, EST RTCA Overview What is Real Time Claim Adjudication (RTCA)? Learn how to get your claims fully adjudicated in less than a minute and collect the patient's share at the time of service.
October 9 1 PM, EST Humana.com Overview Learn how to submit web requests and inquiries, such as eligibility and benefits, referral inquires and submission, claim status, remit inquires and much more. You will also learn how to perform administrative functions such as adding new users.
October 23 1 PM, EST RTCA Overview What is Real Time Claim Adjudication (RTCA)? Learn how to get your claims fully adjudicated in less than a minute and collect the patient's share at the time of service.
November 6 1 PM, EST Humana.com Overview Learn how to submit web requests and inquiries, such as eligibility and benefits, referral inquires and submission, claim status, remit inquires and much more. You will also learn how to perform administrative functions such as adding new users.
November 11 1 PM, EST Humana.com - Referrals & Authorizations Learn how to submit and view web referrals, inpatient and outpatient authorizations/notifications.
November 20 1 PM, EST RTCA Overview What is Real Time Claim Adjudication (RTCA)? Learn how to get your claims fully adjudicated in less than a minute and collect the patient's share at the time of service.
December 4 1 PM, EST Humana.com Overview Learn how to submit web requests and inquiries, such as eligibility and benefits, referral inquires and submission, claim status, remit inquires and much more. You will also learn how to perform administrative functions such as adding new users.
December 18 1 PM, EST RTCA Overview What is Real Time Claim Adjudication (RTCA)? Learn how to get your claims fully adjudicated in less than a minute and collect the patient's share at the time of service.

How to Register

By E-mail:

To register, send an e-mail to deployment@humana.com. When registering, insert the following information on the subject line of the e-mail:

Registration – DATE OF TRAINING (ex: 11/1/05)

Please also include the following information in the e-mail:
  • Name of main participant
  • Practice name
  • Phone #
  • Fax #
  • E-mail address(es) of participant(s)
  • Tax ID #
  • Number of participants for the training session
Confirmation and instructions on how to access the online seminar will be sent via e-mail within 48 hours.

By Fax:

If you are unable to e-mail your registration, please fax the same information to 210-991-9167.