Contact us
Have a question for us or need support? Find the contact information you need to get in touch.
Humana Healthy Horizons® in Kentucky contact information
Enrollee services
800-444-9137 (TTY: 711)
Monday – Friday, 7 a.m. – 7 p.m., Eastern time
Case management
888-285-1121 (TTY: 711)
Monday – Friday, 8 a.m. – 6 p.m., Eastern time
Kentucky Medicaid Population health community resource
866-331-1577 Monday – Friday, 8 a.m. – 5:30 p.m., Eastern time
Prior authorization intake team
888-285-1114 (TTY: 711)
Monday – Friday, 8 a.m. – 8 p.m., Eastern time
HumanaFirst® Nurse Advice Line
800-648-8097 (TTY: 711)
Available 24 hours a day, 7 days a week
Behavioral health crisis line
833-801-7355 (TTY: 711)
Available 24 hours a day, 7 days a week
Dental
Avesis, 888-459-0791 (TTY: 711)
Vision
Avesis, 888-740-4441 (TTY: 711)
Neonatal intensive care unit
855-391-8655 (TTY: 711)
Monday – Friday, 8 a.m. – 6 p.m., Eastern time
Transplant services
866-421-5663 (TTY: 711)