Humana Community Navigator
Clinicians and administrators understand that whole-person health cannot be achieved without addressing a patient’s health-related social needs.
Humana Community Navigator is a single-resource platform that provides your practice access to more than 500,000 social service programs across the United States for any patient—no matter their insurance and at no additional cost.
These resources can lead to an improved quality of life by addressing common health-related social needs such as food, housing, transportation and financial strain, which may hinder a patient’s ability to follow care plan recommendations.
In addition, Humana Community Navigator is easy to use, delivering personalized results to your patient while reducing administrative burden to your practice.
To get started, visit
Let’s consider a real-life scenario of a patient with food insecurity:
Filters specific to the individual and program type can be applied to further narrow search results, ensuring the most relevant resources appear first. In addition, Humana Community Navigator can be translated into more than 100 languages, so you can filter and identify organizations that offer communications in different languages. Each resource can then be shared with the patient in their preferred language.
In this example, we’re able to connect the patient to an emergency food assistance program in their neighborhood.
Humana understands providing patients with whole-person care is a top priority for clinicians. Humana Community Navigator can unlock resources to support physicians and care teams by identifying interventions and expanding access to community resources that address health-related social needs.
To learn more, contact your Humana market representative or visit
Watch this short video to learn how the Humana Community Navigator helps you address care gaps and focus your efforts on the entire care experience, not just physical health.
Talk with your patients about food insecurity. Use this Hunger Vital Sign 2-item survey to start.
Loneliness can impact health. This UCLA 3-Question Loneliness Scale measures relational connectedness, social connectedness and self-perceived isolation.
Lack of transportation is a leading cause of patient no-shows. Use this questionnaire to start a conversation with your patients about transportation barriers.
Get answers to the most commonly asked questions and see more key points about the Humana Community Navigator.
Talk with your patients about food insecurity. Use this Hunger Vital Sign 2-item survey to start.
Loneliness can impact health. This UCLA 3-Question Loneliness Scale measures relational connectedness, social connectedness and self-perceived isolation.
Lack of transportation is a leading cause of patient no-shows. Use this questionnaire to start a conversation with your patients about transportation barriers.
Get answers to the most commonly asked questions and see more key points about the Humana Community Navigator.
Streamline your workflow by creating an account to gain access to additional features such as the ability to save and share your favorite resources, and to contact programs directly.
