Coronavirus (COVID-19) coverage
We are here to support our members affected by COVID-19. Learn how we have you covered.
Florida Medicaid coverage extension
The Agency for Health Care Administration (AHCA) is extending all Florida Medicaid recipients’ Medicaid coverage until the end of the current state of emergency related to COVID-19. The state of emergency went into effect on March 9, 2020. You will get a letter before your Medicaid coverage will end. You do not need to do anything to keep your Medicaid, and your benefits will remain the same. For more information, AHCA provides the following answers to , PDF opens new window.
Our eligible members can earn rewards for getting a COVID-19 vaccine
Humana Healthy Horizons® in Florida members who are 6 months old and older and enroll in Go365 for Humana Healthy Horizons™ can earn $20 in rewards once a year after submitting proof of getting a COVID-19 vaccine.
To be eligible for this reward, you must:
- Register an account through Go365 for Humana Healthy Horizons
- Get a complete COVID-19 vaccine (number of doses depends on your age)
- Log in to your Go365 for Humana Healthy Horizons account
- Upload an image of your completed vaccination card
Telehealth coverage
Our members can see their doctor(s) without leaving their homes. To have a telehealth (audio and/or video) visit:
- Call your primary care physician
- Have an urgent care doctor visit 24/7 with board-certified doctors through , opens new window or mobile app
Free COVID-19 lab testing
Extra support to answer your questions
- Just call the number on the back of your Member ID card to speak with Member Services
Resources for parents or guardians of children newly eligible for the COVID-19 vaccine
To help reduce the spread of COVID-19
- Cough or sneeze into a tissue or the inside of your elbow
- Throw away used tissues in the trash
- Wash your hands with soap and water for 20 seconds (if soap is not available, use hand sanitizer that contains at least 60% alcohol)
- Clean frequently touched surfaces (e.g., tables, doorknobs, light switches, countertops, handles, desks, phones, keyboards, toilets, and sinks) with soap and water, and then disinfect, on a daily basis
- Stay at least 6 feet away from others
- Stay at home as much as possible, especially if you are
- Sick
- Older
- Have a serious chronic medical condition (like heart disease, diabetes, or lung disease)