Enrolling in Humana Healthy Horizons in Kentucky
More healthy days are on the horizon for Humana Healthy Horizons® in Kentucky enrollees.
Eligible for Medicaid coverage in Kentucky in 2023?
For new Medicaid enrollees, or if you have a different health plan and want to switch to Humana Healthy Horizons in Kentucky:
To complete the Medicaid application process:
Call: 844-407-8398
Visit:
To see if you qualify for Medicaid, answer the Kentucky kynect
Once approved for Medicaid, you can select your main doctor and choose Humana Healthy Horizons as your managed care plan.
Why Choose Humana Healthy Horizons
We designed Humana Healthy Horizons to provide you with the care and support you need—so you have more time to focus on what you love. Now more than ever, your health and healthcare coverage are important. Humana Healthy Horizons makes available to Kentucky Medicaid enrollees access to the high-quality
We have easy ways for you to find a doctor or a specialist. We can send your medicines to your home, so you don’t have to go to a pharmacy. And along with your medical care, you get:
- Access to a
large network of doctors with no referrals needed - Access to
Go365 for Humana Healthy Horizons®, opens in new window , a rewards program to help you stay healthy - Behavioral and emotional health coverage
- Dental, hearing, prescription, and vision coverage
- Digital tools to help you manage your healthcare
- Job training, public record expungement, and GED testing
Humana is proud of our strong relationship with Kentucky Medicaid. We’re focused on helping you make the most of your plan so you can focus on what matters most.
Here are some things you should know about Medicaid enrollment in Kentucky:
Mandatory enrollment
Mandatory enrollment means you qualify for Kentucky Medicaid and are required to enroll in a plan. You can choose the plan you want, or the state automatically will enroll you into a plan.
When you first enroll in a Medicaid managed care plan, you have 90 days to try the plan. During this 90-day period, you can switch for any reason to a new plan. After this 90-day period ends, you cannot change health plans until the next open enrollment period, unless you have an event that allows a change.
Open enrollment period
The yearly open enrollment period gives mandatory enrollees another chance to change plans for any reason.
If you want to switch to Humana Healthy Horizons, call Kentucky Department for Medicaid Services (KDMS) at 855‑446‑1245, from 8 a.m. to 5 p.m., Eastern time, to speak with a Medicaid services representative.
Any changes you make to your health plan enrollment will be effective January 1 of that next calendar year. For example, changes you make in November 2022 will be effective January 1, 2023. You still will get benefits from your current health plan until this date. Once the plan year starts on January 1, 2023, you have 90 days to make a change. After this 90-day period ends, you cannot change health plans until the next open enrollment period, unless you have an event that allows a change.
You can find more information about enrollment on the
Disenrollment
Disenrollment is when you need to change your health plan outside of open enrollment or the first 90 days of enrollment. You need to have a reason approved by the state if you want to disenroll. For a list of approved reasons to disenroll, see your Enrollee Handbook.
Call an enrollment kynector
Now that you know more about how to enroll in Humana Healthy Horizons, your next step is to talk to Kentucky’s designated enrollment kynector. A kynector can help you enroll or disenroll from a plan and answer your questions.
Not sure if you can change plans? Some Medicaid enrollees can change their plans at any time, for any reason. To find out if you may change plans, call Kentucky’s enrollment kynector at 855‑306‑8959 (TTY: 711).
When you know there’s a light in the distance but you can’t quite reach it, extra care may be a big help. Humana Healthy Horizons can help you focus on the big picture and all your healthy days ahead.